Are all Kalesa pieces one of one?
Some pieces are one of one, while others may return in new colors or materials. Each product page shows the exact piece currently available.
Will I receive the exact piece shown?
Yes. The product photos show the exact piece you are purchasing. Small handmade details are part of what makes each piece unique.
How long does shipping take?
Orders are processed within 2–4 business days. Delivery to U.S. addresses typically takes 7–12 business days after dispatch.
Will I receive tracking?
Yes. Tracking information will be emailed once your order has been dispatched.
What is your return policy?
You may request a return within 14 days of delivery. Items must be unused and in their original condition. Please contact us before sending anything back.
How should I care for my piece?
Avoid water, perfume, high heat, and rough pulling. Store your piece in a dry place when not in use.
What materials do you use?
Materials vary by design and may include glass, acrylic, resin, cord, metal, and textile elements. Please refer to each product description for details.
Still have a question?
Please use our Contact page and we’ll be happy to help.